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Question

All images are not loading


Linda Albuquerque

Hello,

I’m having this issue for quite some time now. I noticed that it started happening since the last update. Whenever I open Figma none of my images from any project load. And I try to wait it out and they don’t load, i’ve tried to re-install Figma and nothing changed. I thought it was maybe a internet connection, it’s not, since i’ve started to use Ethernet and have good internet now. It’s surely a problem with Figma itself. And it’s not only on the app, it’s also online where I enter and can’t see anything from any project.

Even on projects I can’t see the thumbnail for projects because they don’t load. I don’t know what it could be. Please help if you know what I can do.

In the 2º photo you can see that those posts in specific had a photo for a background and other elements using photos and none of them are showing. 

3 replies

Gayani_S
Figmate
  • Community Support
  • 1944 replies
  • March 24, 2025

Hey ​@Linda Albuquerque, thanks so much for reaching out. I really appreciate all the troubleshooting you’ve done so far. Since you’ve already tried reinstalling and even switched to Ethernet with no luck, I’m going to reach out to our technical quality team to investigate this further and see what’s going on. As soon as I have more information, I’ll get back to you.

Thank you for your patience in the meantime — we’ll do our best to get this sorted for you!


Linda Albuquerque

Also, the Figma website doesn’t load images as well and I can’t use plugins or assets because they don’t load. Everything else using internet is working, I don’t have internet issues. It’s like I’m blocked from Figma.

 


R762
  • New Member
  • 1 reply
  • March 30, 2025

Same thing. I have a project, a lot of frames with texts, images, shapes etc.. And.. Those frames just not loading, only few last, I’ve done everything written here and even from clean browser web wersion the same thing. Some cloud problems? Didn’t you guys lost all my data? 


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