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I was using the free plan to code a new website and wanted to have a bigger advance today, so I payed the professional collab plan that gets me 500+ AI tokens a month. When I opened the project, it was telling me that I needed to upgrade to the full plan to edit the page. I mean… I payed and LOST THE ABILITY TO EDIT MY WEBSITE?????

I typed into to my figma make for my website “Make an Admin Dashboard” and it did it and said it finished and then that question and corresponding chat vanished but my AI credits were not put back in.

Hi,We upgraded our existing Bunjy Design Team to the Professional monthly plan on 7 August 2026 and purchased seven Full seats and one Dev seat for $155. The invoice is marked Paid, and the team was working normally after the upgrade.Today, the entire team has unexpectedly been locked and all files are view-only. The message says, “This file is part of a locked team,” even though I am the team admin and the subscription payment is successful.This is blocking our entire Design team. Please restore editing access urgently.Team name: Bunjy Design TeamInvoice date: 7 August 2026Amount: $155Status: Paid

I am designing a website in Figma Site as I am learning how to use Figma Site and I figured it would work the same as autolayout but its not working? I dont know if this is a bug or if I am doing something wrong. All my auto-layout is correct, when I play around with it (stretch the width and stuff), it works the exact way it should both in Figma design and Figma Site, but as soon as I enter the present mode to test it there, it creates these weird gaps when it's not on the exact breakpoint, and it ignores all autolayout fill rules and cuts off some of the containers and text. An example of what it looks like:How can it have such a weird gap but at the very same time cut the image and text off? What can I do to fix it?

I'm looking for help with an issue that has been affecting me for quite a while.My workplace provides me with a Figma Professional plan, but I have been unable to directly copy and paste any frame into Figma Make. Every time I try, I receive the following error message:"Something went wrong. Try different frame or try again."  Issue details:Number of frames attached: Even a single frame cannot be copied/pasted Error message: "Something went wrong. Try different frame or try again. Environment: Occurs in both the Figma Desktop App and web browser Duration: This has been happening for a quite long time now Scope: The issue is not limited to me. Several of my coworkers are experiencing the same problemI've already tried refreshing and retrying multiple times, but the problem persists.If anyone has encountered this issue before or has suggestions, workarounds, or insights into what might be causing it, I would greatly appreciate your help.Thank you! 

So. Incorrect (incomplete) copying. When you duplicate a frame, it's duplicated entirely. Copying and pasting only partially duplicates it.What could be the reason? Is this a bug in the program or did I do something wrong?  

Got a design file handovered, I don't have one font the previous designer used in styles to create these components - but I didn't know that. Now when I clicked on an item with that *missing font* style applied to, it just automatically switches it to Open Sans equivalent. Not asking me first.Expected behavior: when I click a text with a missing font style, the font style does not modify without me confirming I want that. Actual: my styles and components are messed up, and I didn't even observe this issue at first. now when time is sweet and i needed some urgent exports for a client - BIG ISSUE!See attached recording for bug reporting.-Environment: figma app on macbook. If there s a quick fix to this that I did not discover, let me know.

Since Friday 16th of July the way I copy paste interactions is not working anymore. I normally would left-click on my noodle and press Ctrl+C and paste it into another object with Ctrl+V. The behavior is erratic, but mostly the whole object gets pasted onto the Frame instead of the interaction. I have already cleared Desktop Cache tried it in new files tried with other accounts tried on another PCIt’s really annoying for complex prototypes with lots of if/else interactions. 

Hi Figma support,We are having a issue with in prototype mode for specific flow when navigating with keyboard arrow left and right voor next or previous frame in the flow. Description of the bug/issue When navigation through a prototype with your arrow keys left or right. The prototype stays stuck and is only able to navigate to the first 2 frames and doesn’t further through the whole prototype.   Reproduction path (Simple) Create 4 frames with previous en next buttons Link the next buttons to the next frame and previous frame Start prototype mode Click on the buttons you can go through the flow (works fine) Use keyboard keys left and right to go through the prototype (doesn’t work correctly) It gets stuck on the first and 2nd frame when navigating which keyboard arrows Figma in Chrome and Figma app Tahoe 26.6 , Chrome browser 150.0.7871.187 ,  Figma app 126.7.10 Trouble shooting we’ve done Relink all the frames Create a brand new file move the frame and relink Cut and Paste

In the right sidebar, in the mcp section, there is an example prompt in a box that looks like this: Implement this design from Figma.@https://www.figma.com/design/….  I want to copy the link to it, but I never actually want the words “Implement this design from Figma.”. And you cannot select the text inside partially, only the full text. So the flow makes me copy the whole thing, paste it somewhere, then start deleting the text partially. If you are using a CLI agent, this makes it even more annoying.

Token-based authentication and MCPWe need to connect to the Figma MCP from Cursor. The current integration uses OAuth; we would prefer to authenticate with Access TokenIs there an official or recommended MCP solution from Figma that supports token-based authentication?

Hi all! I’m trying to create an image in Weave: a flip phone lying in snow, with my company's logo displayed on the phone's screen. I have a reference photo of the composition of the shot and my png logo. When I use those as inputs to the image generate node (I’m using Flux 2 Pro), it re-draws my logo and messes it up in various ways (wrong spacing, font, all kinds of extrapolations). I don’t want to use a Compositor to insert the logo because 1) the phone is tilted on an angle and it looks obvious that the logo is just slapped on top and 2) I want it to have a glowy/glitchy effect like it’s actually being shown on the flip phone.  Any advice on a good workflow to seamlessly work the logo into the scene while preserving its shape for brand consistency? Or are there any image generator models within Weave that you’ve had success interpreting it?

Went on vacation for 3 weeks, come back, and now my magic “select all matching layers” button is gone. Why?I used to be able to select all matching layers within a section. that is now gone!Lately it seems like Figma is dead set on disrupting all of my workflows!

 i have been trying to make something from figma make but it is not able to load and giving me this error. i tried in desktop or web browser i get the same error. How to fix it? i have full credit 

Hello. Im a Coursera student and taking a screenshot of my subscription page wasnt considered good enough credentials. What should I do to get my credentials so  I can sign up for a Figma student account?

Hi Figma,I've been using Figma Motion and have encountered a bug with GIF handling during export. When a motion composition contains multiple GIFs, exporting to MP4 renders only one of the GIFs—the others are missing from the final output. I've attached an example showing both the original design file and a screenshot of the the resulting export to illustrate the issue. Is there a limit to the number of GIFs that can be included in a motion composition? Thanks!  

I’m experiencing a very strange and specific bug with the Layers panel visibility toggle. What happensI click the eye icon on any layer to hide it, this works normally. After that single click, if I simply hover the mouse over other layer names (not on their eye icons), those layers also turn off one by one. The only way to stop it is to click anywhere on the screen. It feels like the “click and drag to multi-toggle visibility” feature is getting stuck in the “button still held down” state after a normal click.It happens in every file (not file-specific).A friend checked on his machine and does not have this issue, so it appears to be local to my setup. When it startedI was working normally. I left the computer running for about 2 hours (no updates, no crashes, nothing unusual). When I returned, the bug was there and has stayed ever since. What I’ve already triedRestarted the PC Cleared Figma cache Tested in different browsers + Incognito Unplugged my mouse, launchpad and XP-Pen tablet

Hello,I’m writing to dispute the recent charges on my account. I noticed that my subscription has suddenly increased significantly despite the fact that I did not add any new seats, upgrade my plan, or otherwise authorize a change to my subscription.My subscription was previously $23.80/month for the last few years, but I was suddenly charged $88.86 in July and have now been billed $71.40 for August for 3 Professional seats.I did not add these seats, upgrade my subscription, or authorize these charges. I also have not used Figma in several months.Please:Refund the $88.86 July charge Cancel/reverse the $71.40 August invoice Remove any additional seats that I did not authorize Confirm that no further charges will be madePlease investigate how these seats were added and resolve this billing issue as soon as possible. I have attached the relevant invoices for reference. As of now I am cancelling subscription alltogether. Best, [Attachments removed by Moderator for privacy reasons - 2026/08

Hello Figma Support Team,​I have reviewed the breakdown you sent, and I find it completely absurd and unacceptable. You are charging me an exorbitant amount of $379.32 USD, which includes over $280 in supposed "AI credits" and pay-as-you-go add-ons that I never consciously authorized.​This automated billing model is an opaque trap for users. I am not willing to tolerate surprise charges that spiked on their own without clear on-screen warnings. I need this resolved and a full refund issued immediately.​Given this abuse, my relationship with Figma is canceled permanently, and my card is already blocked for security.​I demand a response and confirmation of my money being returned right now.​Sincerely,Lizbeth Rivas

I am trying to upload a large file (1GB+), but every time I try, Figma crashes. Unfortunately I am unable to see the file from its original location to edit the file and reduce the file size. Is there any way to fix this? 

It happens regardless of the state I ‘left’ the file on. 

I’m trying to push an update to a Figma Sites file I started a few weeks ago and continue encountering the same error over multiple days. I’ve tried:addressing all critical non-accessibility errors in the meantime I will work on any accessibility errors checking all video files are under 10MB and not using any non-Google fonts (as recommended in this post) checking my components (this post) all components live in the Figma Sites file directly rather than a separate Figma Design file I’ve read through a number of other posts related to this error and am at a loss, so let me know what I might be missing. In the future a more robust error message that specifies the cause or next steps would be appreciated. 

Hello everyone!I'm excited to join the Figma Community and learn from such a talented group of designers and creators.I'm interested in UI/UX design, prototyping, and creating clean, user-friendly interfaces. While I'm still improving my Figma skills, I enjoy exploring new features, design systems, plugins, and workflows that can make the design process more efficient.I'm here to learn, share ideas, ask questions, and hopefully contribute whenever I can. Looking forward to connecting with all of you and learning from your experiences!Thanks for having me!

I have observed that the Figma application experiences lag on Android devices, and I believe this may be attributed to its utilization of a webview interface. While I am not a technical expert, I have noticed that Figma performs flawlessly within the Brave browser on Android. Thank you for your attention to this matter.

I’ve seen another topic with a similar issue, but that was marked as solved because they found a workaround. I’m still looking for a real fix.  M5 Pro Mac, on Tahoe 26.5.2.Wacom Intuos Pro, driver is current.Currently only a full computer reboot resolves it, and who knows for how long.