Hi,
Previously I joined a team that was an educational team and need every joiner to have an education account. But now I am no longer an educational account. So I can’t really delete , edit or move any of my files in draft of that team.
I wonder if I leave this team, will the files in draft of that team move to “Drafts to move” so that I can move them to my personal team?
Thanks in advance!
You need to downgrade the team:
I am not the owner/creator of this team. I am on a free plan so due to Figma rules, I don’t can’t get any support from the support team using the request ticket.
Did you try using the form above? You can’t email them directly but bugs and account issues should still be handled I think. Otherwise this system is very messed up.
Yes, I did. Unfortunately, they replied because I had a free plan account, they could not support me through the form, and asked me to use the forum. So here I am. 🙁
Hey @Janice_Lixiang_Zhou so sorry about the run around on this.
I was able to locate a case that you filed, and had it escalated on the support end. Someone should be i contact with you soon.
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