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Brainbench
July 12, 2024
Solved

Why cant I see the new UI3 updates yet?

  • July 12, 2024
  • 27 replies
  • 6285 views

Why cant I see the new UI3 updates yet? I cant continue with my class cause some of my students already have access to the New UI3

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Best answer by djv

Hey @Irene_Lozano, thank you for reaching out and expressing interest in UI3!

We are excited to share that we will be rolling out UI3 to all users in October.

Once you’ve been granted access to UI3, you’ll see a modal in Figma inviting you to explore the redesigned UI. You will also receive a confirmation email.

If you’re concerned you might have missed the onboarding, simply click on the “?” in the lower right-hand corner, to bring up “Help and resources.” Here, look for the option “Use new UI (in beta).” If it’s not there yet, your access is coming soon.

Make sure to keep an eye on our Help Center to stay up to date with the latest developments!

We appreciate your patience and excitement as we work to enhance your experience with Figma.

27 replies

Irene_Lozano
New Member
September 18, 2024

Do we know when the final rollout will happen? As a regular user, it’s frustrating to see that some who don’t use it as much already have access to the new UI, while the rest of us are still waiting. Also, once we do get access, there’s a chance we may prefer the old version. The delay could lead to disappointment if expectations aren’t met.

djv
Figmate
djvAnswer
Community Support
September 19, 2024

Hey @Irene_Lozano, thank you for reaching out and expressing interest in UI3!

We are excited to share that we will be rolling out UI3 to all users in October.

Once you’ve been granted access to UI3, you’ll see a modal in Figma inviting you to explore the redesigned UI. You will also receive a confirmation email.

If you’re concerned you might have missed the onboarding, simply click on the “?” in the lower right-hand corner, to bring up “Help and resources.” Here, look for the option “Use new UI (in beta).” If it’s not there yet, your access is coming soon.

Make sure to keep an eye on our Help Center to stay up to date with the latest developments!

We appreciate your patience and excitement as we work to enhance your experience with Figma.

Sarah_Lund1
September 25, 2024

I agree with this assessment, where it seems some team members got it while others didn’t and for some reason the non-designer users did? I’m on a small product team and I noticed all my colleagues that aren’t designers (who also use Figma predominately on the web app, don’t know if that influences it) got the update while my designer colleague and I who are in Figma all day every day haven’t gotten the update still. It’s been really frustrating to see their interfaces, to not be able to explore it and just keep waiting.

I look forward to it getting rolled out to everyone in Oct now that I know that, but does that mean Oct 1st I’ll have access or just some time in Oct?

djv
Figmate
Community Support
September 25, 2024

Hey @Sarah_Lund1, apologies for the frustration!

Everyone will have UI3 by October 10th.

x.com
ArantjaR
September 27, 2024

I understood they actually decided to stop following the waitlist a while ago, and just roll it out “randomly”

Christelle_Bazzoli
September 27, 2024

you don’t have "use the new ui (in beta) if you clic on the right bottom “?” ?

Sarah_Lund1
September 27, 2024

No I do not, I’ve checked regularly, especially when I get the “Figma Update” popup thinking it might be the day it get’s updated. I just have a link to info about the new ui update in the “?”, but not the ability to switch to it unfortunately. I’ve been wanting to test it out with seeing all the feedback but will just have to wait