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Hey everyone!


I’ve hit a bit of a snag and could really use some collective brainpower. Every time I dive into Figma (doesn’t matter if it’s the web or desktop app), my screen starts freaking out with these wild lines and noise, then just gives up and crashes. 🤯 It’s like a digital abstract painting I never asked for. This glitchy party is a Figma-exclusive event, doesn’t happen with any other apps.


It happens 5 seconds after I open any Figma file

IMG_1500

Anybody knows what could be the issue?

Hey @Orest_Bas, sorry to hear this is happening!


What OS are you using? Can you please also try the following troubleshooting steps to see if they help at all?



  • Clear your browser/desktop app’s cache

  • Un-install and re-install the desktop app


Here’s how to clear the desktop app cache on a Mac:



  1. Quit the Figma desktop app

  2. Open Terminal.app and enter the following command: rm -rf “$HOME/Library/Application Support/Figma/”{Desktop,DesktopProfile}

  3. Try opening the desktop app again


Here’s how to clear the desktop app cache on Windows:



  1. Close the Figma desktop app

  2. Open the Start menu, and paste in this, followed by enter: %APPDATA%\Figma

  3. In the window that opens, delete the Desktop and DesktopProfile folders if they exist

  4. Launch the desktop app again

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