Uni Id deactivated, lost access to my account

Question

Hello,
My uni id got deactivated a few weeks back, I am now unable to access my Figma account that was connected to it - that’s about 3 years of design work. I have sent an email to the Figma support, would really appreciate if anyone can help me here:))

Celine_ · Answer

Hi there!I’ve replied to you here:              Regain access to disabled Figma account Ask the community        Hello! I’m unable to assist you directly here with the Identity Verification process due to PII concerns. I can’t locate your support ticket in our backend. Please ensure you’re using your Figma email account. Could you send me the email address you used to contact the support team via DM? I can create a support ticket on your behalf!

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