Are you on Figma Organization?

No we are on a starter team, part of this task is to look into upgrading to the Professional tier.

In this case how could such manual override even work? The owner is the owner, they can transfer the team if they want, but nobody else can do it for them. The accounts are not attached to a specific company unless you are on the Organization plan. So if you have access to their account, you can change team ownership only from there.

This is a very poor answer. If the employee leaves, let’s say I can take control of their corporate email and attempt login. What if they have 2FA set up? Or what happens if the owner dies?

Figma needs a way to validate the person paying the bill, and allow transfer of ownership based on that. I mean, Figma does want to continue to get paid.

All of this is possible on the Organzation and Enterprise plans.

For the Starter/Professional team, this is not really possible since the contract here is between a specific person and Figma, not company and Figma. So that person is technically the owner of all files in that team and they can do whatever you want with them even if they leave the company or die. As a company you can’t be on a Starter/Pro plan so employment and such shouldn’t be a concern.

In any case if you have a special case or something I’m sure if you contact Figma support they will help.

@Gleb We are currently on an Organization plan and have this exact issue. A seat for a contractor has been removed and they did not transfer ownership of several teams.

Can you please give me a hint on how to claim ownership to the teams without an owner?

I have tried leaving a team to get the “Join as owner” option (I read about that somewhere online), but this option never showed up for me. I am an organization admin and can join every team as “admin”, but I have no option to claim or assign ownership…

So they created teams within your Org space and now you can’t change their ownership? No idea, contact support. Figma has terrible user management tools so I wouldn’t be surprised if that’s not possible.

Alright, will do. It sounded that you have some way to of this in the Figma interface 🙂