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Nancy_Van_Lo
August 22, 2023
Solved

Signing Up for Education Plan "Missing School Type"

  • August 22, 2023
  • 29 replies
  • 6646 views

Hello! I am trying to sign up for the education plan, but evetime I try it tells me I am “Missing School Type”. It seems I have filled out all of the available boxes given. What do I do from here? For reference, my school is listed on there and I have selected it in the school box.

    This topic has been closed for replies.
    Best answer by Celine_

    Hi all,
    A fix has been deployed. We believe we’ve located the cause.
    Please try refreshing Figma and retry the Education verification form. And can you all let me know if you’re still noticing issues?
    Thank you!

    29 replies

    Show previous replies
    Celine_
    Figmate
    Celine_Answer
    Community Support
    August 25, 2023

    Hi all,
    A fix has been deployed. We believe we’ve located the cause.
    Please try refreshing Figma and retry the Education verification form. And can you all let me know if you’re still noticing issues?
    Thank you!

      Helen_Mc_Connell
      October 3, 2023

      Hi all,
      My students are also experiencing an issue with the Education verification form. Our University is not listed (Atlantic Technological University) in Ireland. I was able to get an education plan in Dec of last year.
      Any help is appreciated.
      Thank You

      Celine_
      Figmate
      Celine_
      Community Support
      October 11, 2023

      Hi @Helen_Mc_Connell,
      Sorry to hear you are having issue with the education verification form. In order to check your plan, please contact our education team so they can check it: education@figma.com Feel free to provide more context to your request!

      iryna.piankivska
      iryna.piankivska
      March 9, 2024

      Hi, I can’t sing up for Figma Education. Can you help?

      djv
      Figmate
      djv
      Community Support
      March 11, 2024

      Hi @iryna.piankivska, thanks for reaching out, and sorry to hear you’re having trouble signing up!

      We can’t do much for EDU plan verification here in the community. As mentioned above, please reach out to education@figma.com.

      piyush_kisan_tirmale
      piyush_kisan_tirmale
      August 19, 2024

      Hey i am log in as student but in Figma app there are not able to access all features and icons please help me.

      djv
      Figmate
      djv
      Community Support
      August 19, 2024

      Hey @piyush_kisan_tirmale, thanks for reaching out!

      I took a look at your account on the backend, and I can confirm that you are confirmed as a student. To access your EDU plan’s Pro features, be sure to create new drafts/files within the team that you upgraded: piyush kisan tirmale’s team

      Shirley1
      August 26, 2024

      Hello is the Coursera still under free Figma Education plan? I catch up the program again, but my Figma account is going to expire, I don’t know how to update my student status.

      djv
      Figmate
      djv
      Community Support
      August 26, 2024

      Hey @Shirley1, thanks for following up on this!

      For info on Coursera and confirmation on how to reverify you student status, please reach out to our education team directly at education@figma.com.

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