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Signing Up for Education Plan "Missing School Type"

Forum|Forum|3 years ago
August 22, 2023
29 replies
6646 views

Hello! I am trying to sign up for the education plan, but evetime I try it tells me I am “Missing School Type”. It seems I have filled out all of the available boxes given. What do I do from here? For reference, my school is listed on there and I have selected it in the school box.

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Best answer by Celine_

Hi all,
A fix has been deployed. We believe we’ve located the cause.
Please try refreshing Figma and retry the Education verification form. And can you all let me know if you’re still noticing issues?
Thank you!

Show previous replies

hsezhong

Me too, having the same issue.

K

Kunj_Manavadariya

Not working for me as well 😦

U

Uwe1

Neither clearing the cache nor using an incognito window helps 😦

Marina54

Hello, I am having the same issue here

C

Chris_Conley

Same issue here. POST https://www.figma.com/api/student_applications 400

U

Uwe1

So, i managed to send the school type information via a proxy, but now the form complaints about another missing field. See the attached screenshot (irrelevant information is pixelated).

U

Uwe1

Done: After I found the missing variable in the corresponding JS and sent it via proxy, it worked.

I assume that’s not the intended way, though. Or is this an elaborate CAPTCHA? 🙂 😀

Celine_

Community Support

Hi all,
Thank you all for your help here by reporting this!

To give you an update, our engineering team is currently investigating the issue - while I cannot set an ETA yet for the fix at this time.
Thanks for your patience in the meantime, we will keep you updated here soon 🙏