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Hey @Cedric_Benslous , welcome to the community!

Which email address have you used to reach out to the support team? (feel free to share it via DM, or here and I will remove asap in order to protect your data). I can’t see your ticket in the backend with this email cedxxxxxxxxs@gxxxl.com. If you haven’t already, you can fill out this form: here

Additional editors are commonly added to teams when existing editors add other people into files to collaborate with “can edit” permission. To manage team roles:

1. Select the admin console next to your team name on the left side of the file browser
2. Navigate to the Members tab of your team page
3. Set the Design role and FigJam role filters to Editors to display all billed users
4. Downgrade any editor to Viewer - Restricted to remove that user from billing

This Help Center article can provide more information about this process: Manage team permissions

I also recommend having an admin set up email notifications to keep track of who has upgraded and what action led to their upgrade using the guide linked here: Get notified when people upgrade to an editor role

I hope this helps!