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KailynNelsonTrove
September 22, 2023
Solved

Resolved comments keep reappearing; getting 'unavailable' error

  • September 22, 2023
  • 11 replies
  • 1581 views
  1. Left a comment in prototype mode of desktop app
  2. Resolved comment in design mode
  3. Comment reappeared
  4. Deleted thread
  5. Comment reappeared
  6. Resolved comment
  7. Received ‘Sorry, this comment is unavailable.’ error message

Note that I reloaded the tab and restarted the desktop app and repeated these^ steps, and the issue remains.

Update: The comment doesn’t exist when I open the prototype in Figma web.

It’s driving me nuts; I use comments like a checklist, and it makes me feel like I have something left to do and it makes my workspace feel messy.

Related to this issue that I can’t reopen: Cant resolve Comments, also cant hide them

This topic has been closed for replies.
Best answer by KailynNelsonTrove

Hi there, this was happening only in the desktop app; when I checked on the web app, it was already gone.

I took my dog on a walk and came back, and the comment was gone. So I didn’t run either of those commands; the issue just resolved on its own. Ghost comment gone!

11 replies

Thos
New Participant
January 21, 2025

I just had a similar issue - previously resolved comments were being displayed on the canvas (Mac desktop app)
I ran the command to clear the cache and it solved the problem.

Thanks @dvaliao