Good afternoon!
One of our students cannot pass the verification to use the Education plan. The system does not allow you to select a date (it`s saying Please select a month/a year). She tried to set the date +2 years and +1.5 years, but nothing works. Could you tell me what date to choose?
Hello again! We really need your answer, cause having 2 students with the problem already 🙏
Hey there! Can you please share a quick video clip / screenshot when you are trying to fill out the form? Do you see any error message?
This will help us to better visualise the issue, thanks!
Hello! Here are the photos) Hope you can see them
Hmm, this looks odd. I’ve reached out internally and will keep you updated!
In the meantime, please try using a different browser or switching to incognito mode to see if that helps.
Hey again @Manager_Progress ,
Our internal team was not able to reproduce the issue on their end.
Which browser and operating system are you using?
In the meantime, we recommend you to use a different browser.
If the issue still occurs, please reach out directly to the support team here.
Make sure to use your Figma email account, and please include the documentation we ask in the form (to verify their education status), so the team can manually review and approve your application. Thank you!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.