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Migo33
Dec 20, 2023 1:18 AM UTC
Question

Missing fonts when I have all the fonts installed

I’ve seen other posts about this issue but nothing seems to help or work. I keep getting Missing font icon in the Figma app (not browser) for fonts I already use in other Figma files (that do not show the same missing font) and that I have installed on my Mac.
Also when opening the missing font dialogue window there is no option to ‘replace the fonts’. This is an example of a simple ‘Arial’ font which is installed and used across many apps on my Mac. It just says ‘close’ but no option to replace.
Thanks

This topic has been closed for replies.

22 replies

j_mssnr
Aug 30, 2024 3:04 PM UTC

This really solved the issue. You should post this on all the community discussions about this topic. There are so many people suffering from that. Thsi immediatly helped! Thanks!!

Tibor1
Sep 16, 2024 9:57 AM UTC

Same issue here. None of the suggested solutions help. Only restarting the machine seems to solve the issue, but only for a day or so. Even if I don’t close the files and come back to them the next day, fonts show up as missing, despite they’re in the Fonts folder, properly installed, showing up in other applications.

djv
Figmate
Community Support
Sep 16, 2024 3:45 PM UTC

Hey @Tibor1, sorry to hear this!

What OS are you using? And is this happening in the desktop app or the browser?

There are different workarounds and solutions depending on your device’s OS.

Tibor1
Sep 17, 2024 11:06 AM UTC

Hello @dvaliao thank you for your response. I’m on MacOS Sonoma 14.3.1. and I am using the desktop app.

djv
Figmate
Community Support
Sep 17, 2024 8:33 PM UTC

Thanks, @Tibor1!

Since the fonts are already installed on your computer, you’ll want to check that you can see all of your fonts in your Font Book.

If you can see your fonts there, try clicking on the fonts that are missing in Figma then right-click to show the menu below:

From there, click “Validate Font” to see if this resolves your font issues. You can see more details in Apple’s Font Book User Guide below:

Apple Support
Tibor1
Sep 18, 2024 2:57 PM UTC

Thanks for the suggestion @dvaliao , I tried it but didn’t help. The fonts are validated but show up as missing in Figma (were available yesterday) and don’t show up in search within the app either.

djv
Figmate
Community Support
Sep 19, 2024 12:02 AM UTC

Thanks for following up, @Tibor1!

I’m going to connect you with our Technical Quality team to investigate further. I’ve create ticket #1126848 and included the information you’ve provided here. Feel free to add any additional details to support directly.

Someone will review and be in touch soon!

Lex5
Oct 31, 2024 1:51 PM UTC

Fixed this. Had same issue - worked one day and not the next. Local fonts were missing. Went to help and account>account settings>(scroll down)>Fonts

It said local fonts were not enabled and to enable it had a button to isnstall a Figma plugin which i did and the issue was immediately fixed.

Lex5
Nov 1, 2024 10:03 PM UTC

Had to do it again today. Not too much trouble but seems like a bug if it’s happening every day.

Michaela_Hakenova
Nov 12, 2024 4:43 PM UTC

Hi, I have the same problem.
Operating system: Windows 11
Figma desktop, current version
Font installed and showing everywhere, including Figma. After restarting the computer, the font is still installed, but Figma doesn’t see it. I have to reinstall the font for her to see it again.

The setting part from Lex5: Fonts - Download installer is not there at all.