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Question

Missing font style when variables change


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52 replies

Stephanie21

Unfortunately, this didn’t work for me 😦 However, I’m using “Navigate” instead of “Change to” so that might be the culprit.


anton92
  • 1 reply
  • August 3, 2023

Having the same problem with no change-to actions.


Cassie_Wallender1

Same issue here with the locally installed font Roobert. Switched to a Google font and everything works. Looking forward to a resolution.


Reinoud
  • 4 replies
  • August 12, 2023

Same Issue here


UiStudio
  • 2 replies
  • August 14, 2023

I have the same problem 😢


Marcus_Harvey
  • New Participant
  • 10 replies
  • August 18, 2023

Figma system fonts are no good for prototyping iOS/Android apps where SF Pro/Roboto are needed.


Carissa_Merrill_Personal

Same issue


  • 1 reply
  • August 22, 2023

Same issue here


Jonny1
  • New Member
  • 6 replies
  • August 23, 2023

Managed a fix here. We uploaded the typeface to the team library and now it all works


Jonny1
  • New Member
  • 6 replies
  • August 23, 2023

hey, there is a workaround we found, upload the typeface you are using (that you are having issues with) to the Figma team.


Fred_Tinsel
  • Active Member
  • 111 replies
  • August 25, 2023

BUMP BUMP BUMP
➕💯

Please


  • 1 reply
  • September 1, 2023

note: this is for enterprise only


fredr1k
  • 1 reply
  • September 1, 2023

Same here 😦


Aaron_Wood

I’m having the same issue. Any response from the Figma team?


Jonny1
  • New Member
  • 6 replies
  • September 4, 2023

yep sorry - this is defo a fix for those with org plan


Michael_Berninger

Same here. 🥲
Is there any news about when the bug will be fixed?


Celine_
Figmate
  • Community Support
  • 3462 replies
  • October 16, 2023

Hi all,
Thank for your patience while our engineering was working on the issue (font not applied to text with number or string variable applied in viewer) . Our team has implemented a fix. Please refresh Figma to ensure that you are using the fixed version.

If you are still having issues, please reach out to our team so we can investigate it further by filling this form here: https://help.figma.com/hc/en-us/requests/new

Please include your Figma account email, a link to the file, and share it with support-share@figma.com so they can investigate further. Sorry again for the disruption into your work!


Daniel_Cullinan

This is still broken for me. Changing text via a string variable defaults the font to Inter for prototype viewers who don’t have the brand fonts installed.


Celine_
Figmate
  • Community Support
  • 3462 replies
  • October 17, 2023

Hi Daniel, sorry to hear you are still having issue, and thank you for flagging this. Would you mind to reach out to our support team with a copy of your file? So they can investigate further the issue you encounter here: https://help.figma.com/hc/en-us/requests/new Thank you!


Daniel_Cullinan

Thanks @Celine_Figma, I have submitted a support ticket


  • 2 replies
  • October 20, 2023

I also submitted a ticket. MY font is replaced when using string variables. The font works fine everywhere else.

@Daniel_Cullinan Have you had any luck?


Daniel_Cullinan

Hey – sorry for the delayed response, I was waiting to hear back from support. No luck, they said I needed to make sure my fonts were installed locally 🫤

Obviously this has no bearing on sharing prototypes externally with clients, usability testers etc. …


Daniel_Cullinan

I got a further update from support:

“This is expected behaviour. External viewers will see a missing font warning if they don’t have the font installed. Meaning, you can either swap to a preset/pre-installed font or the external users will have to install the font you use on the file.”

Bananas. I explained to them why it isn’t realistic to ask a client to install fonts just to look at a prototype, but here we are. Guess I won’t be using string variables then ☹


  • 2 replies
  • October 25, 2023

Worse of all, the font shows up fine everywhere else on the prototype; only the variables have an issue with fonts. I moved the Figma because font rendering was unreliable in XD and here I am…


Chris_Holm

The fix for me was to detach those components instances, then it works as expected.


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