Skip to main content
Vanessa_Traub
April 28, 2023
Solved

Is this a legit survey request? Or spam?

  • April 28, 2023
  • 22 replies
  • 3352 views

Hi! I was wondering if the latest email I’ve got from “figma” is a real survey request or if it is just spam. I’ve attached a screenshot below.

This topic has been closed for replies.
Best answer by djv

Hey @Vanessa_Traub,

This is a real survey request from Jeff on our Research team.

A good rule of thumb to follow is if the email is coming from @figma.com, it is legit.

The reason for the lack of imaging or an email template, is that these come directly from the Research team for a chosen few users. There’s no major involvement from our email marketing or transactional teams to build and/or send out mass emails.

22 replies

evalli
December 12, 2024

I’m super grateful for your precious verification time. 🌹 🌹 🌹 , and thanks a million for your reward. 🥰 🥰 🥰

djv
Figmate
Community Support
December 12, 2024

You’re welcome, @evalli! Happy to help! 🙂