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Vanessa_Traub
Apr 28, 2023 6:09 AM UTC
Solved

Is this a legit survey request? Or spam?

Hi! I was wondering if the latest email I’ve got from “figma” is a real survey request or if it is just spam. I’ve attached a screenshot below.

This topic has been closed for replies.
djv
djvSolution
Community Support
Apr 28, 2023 3:19 PM UTC

Hey @Vanessa_Traub,

This is a real survey request from Jeff on our Research team.

A good rule of thumb to follow is if the email is coming from @figma.com, it is legit.

The reason for the lack of imaging or an email template, is that these come directly from the Research team for a chosen few users. There’s no major involvement from our email marketing or transactional teams to build and/or send out mass emails.

22 replies

evalli
Dec 12, 2024 6:11 AM UTC

I’m super grateful for your precious verification time. 🌹 🌹 🌹 , and thanks a million for your reward. 🥰 🥰 🥰

djv
Figmate
Community Support
Dec 12, 2024 6:50 PM UTC

You’re welcome, @evalli! Happy to help! 🙂