Images disappearing/not loading

Oh god! this just happened to me! Is there a fix??? Even if i go back in time the images aren’t there. I was Literally 30 minutes away from delivering the project!

Hey Marc, the weirdest thing, right? I tried everything, I even had local copies I re-imported. Restarted my laptop and everything. Nothing seemed to work. Then, I randomly tried disconnecting my external monitor from my MBP16 and, just like that, the images re-appeared in my Figma files. It was one of those “oh sh*t” moments, for sure.

Figma status page says this is resolved, but I am still seeing missing images in play mode. They exist on the edit board. Can you advise when this will be fully corrected?

This JUST happened to me too. I was typing up the email to send our client the prototype and all the images are gone now. Can’t figure out how to get them back and now I can’t place any images. Nothing shows up when I import any new photos.

me too, no idea whats going on!

Same, mine are gone. I think Figma is having an issue.

Hi everyone,

Thank you for reporting this issue with images disappearing/not loading.
Our engineering teams are currently investigating and about to deploy a fix.

We will let you know once the issue has been fixed. In the meantime, feel free to also keep an eye at our status page.

Apologies for the inconvenience this issue might be causing.

P.S.: I’ve split your reports into a new topic, since the original topic you posted under was an old one and likely related to a different issue.

I ran into this issue just now, and I think I figured out what’s going on.

For my prototype (Shop & Inventory) I went a bit overboard with unique images for products, as well as screenshots from competing apps for reference. This morning, I added another image to my file, and that was the straw that broke the camel’s back. (In this case, Figma’s image cache.) All PNG images disappeared.

On a hunch, I started deleting any unused PNGs and reference screenshots, and removed many of the unique product images, then repeatedly emptied the cache and restarted Figma.

With each pass, the images I do need/want to keep for the prototype started reappearing.

I noticed that images are not loading on my files in my account, then checked my client’s account and found the same issue, but weirdly no one is talking about it… anyone esle having that issue at the moment?

10 minutes ago , I was able to view the images and right after a reload . I was unable to see them . I am using google chrome incognito for the web browser