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I have received the UI3 trial email, but I still cannot see the new interface

  • July 1, 2024
  • 6 replies
  • 531 views

jeter_lee

I have received an email from UI3, but I have tried the following operations, but I cannot see the new interface:

  1. Log in again.
  2. Use the clear cache function in the help.
  3. Use the web version and try the privacy window.

I hope to try the new UI3 soon, and I’m very much looking forward to it.

Best answer by Celine_

Hey there! We have new updates about this. At this time, we aren’t manually adding anyone to either beta, but please stay tuned as both Figma AI and UI3 are rolling out gradually over the coming months. You will receive a confirmation email once you’ve been granted access!
Please check this thread for more information below, thank you for your understanding 🙏

This topic has been closed for replies.

6 replies

djv
Figmate
  • Community Support
  • 5221 replies
  • July 1, 2024

Hey @jeter_lee, sorry for the trouble!

Are you still having issues getting access to UI3?


jeter_lee
  • Author
  • New Member
  • 6 replies
  • July 2, 2024

When I used Figma today, I have already seen its changes. It’s already UI3, thank you


can help me, my personal account is already get new UI. but my company account still not change. can help me swap it


Celine_
Figmate
  • Community Support
  • 4048 replies
  • July 8, 2024

Hey @Ari_Ismanto1 ,
From inside a design file, open the help menu ( ‘?’ icon) and click Go back to previous UI.

If you decide to switch back later, you can come back to this menu and try out the redesign again whenever you’d like.


im still in old ui, can help me get new ui. there’s no option like u show above


Celine_
Figmate
  • Community Support
  • 4048 replies
  • Answer
  • July 17, 2024

Hey there! We have new updates about this. At this time, we aren’t manually adding anyone to either beta, but please stay tuned as both Figma AI and UI3 are rolling out gradually over the coming months. You will receive a confirmation email once you’ve been granted access!
Please check this thread for more information below, thank you for your understanding 🙏