Question

I can't open because WEBGL isn't supported?

Forum|Forum|5 years ago
June 2, 2021
25 replies
103207 views

How do I access the project when this comes up?
Uh oh… we can’t open that file

We can’t open this file because WebGL isn’t supported, or is disabled, in your browser. If your browser supports WebGL, check out this help article to find out how to enable it.

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tank666

Does it show up in the Figma Desktop app and / or in the browser?

UX/UI designer. Figma expert. Creator and developer of plugins and widgets for Figma and FigJam. Check out my resources in Figma Community: figma.com/@tank

Pablo

I have same problem. I am in desktop, with firefox version 93.0 with Ubuntu SO
¿any idea?

tank666

Try enabling hardware acceleration and enabling WebGL.

The article below describes how to disable these settings, but you need to enable them.
https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration#w_turning-off-hardware-acceleration

UX/UI designer. Figma expert. Creator and developer of plugins and widgets for Figma and FigJam. Check out my resources in Figma Community: figma.com/@tank

Pablo

Thanks for to reply.
Bu I already had that setup correctly.

And webgl.disabled I have with false value

tank666

You can also try updating the video card driver. If this doesn’t help, it is better to contact support.

UX/UI designer. Figma expert. Creator and developer of plugins and widgets for Figma and FigJam. Check out my resources in Figma Community: figma.com/@tank