Figma not running properly

Hey @petar.brkovic, thanks for reaching out and sorry to hear you’ve been having trouble!

We’re not aware of any recent service disruptions: https://status.figma.com/
Since this seems to be occurring with a specific file, are you having the same issues with the file using the desktop app? What troubleshooting steps have you tried so far?

• reducing memory usage
• logging out and back in
• clearing your browser/desktop app’s cache
• un-installing and re-installing the desktop app

Here’s how to clear the desktop app cache on a Mac:

1. Quit the Figma desktop app
2. Open Terminal.app and enter the following command: rm -rf “$HOME/Library/Application Support/Figma/”{Desktop,DesktopProfile}
3. Try opening the desktop app again

using the latest version of Figma and clear your browser cache and cookies can resolve the performance issue.

Hello @dvaliao and thanks for reaching out. I have tried all of the mentioned steps and unfortunately none of them worked. Any other suggestions?

@dvaliao Having the same issue, all my team is (some of us work on web & some work with the app). Everything is running extremly slow, also tried options above & doesn’t work

Also having the same issue and have tried all of the above steps with no resolution.

Unfortunately, I have the same problem and nothing that support has suggested has helped me 🤯

Same here. Exactly the same issues and suggestions didn’t work. I just cannot work with any of my files. We need a solution!

+1 I’m experiencing major issues with performance, and I think it’s related to the new font variable update.

I regularly have to reload tabs due to auto-saving not working properly, and I’m currently trying to resolve a particularly stubborn component library file that refuses to sync components.

I’m now attempting to completely remove font variables from my files which has definitely helped.

I found similar performance issues when variables as a whole were first introduced, but it looks like they fixed those bugs.

cc @dvaliao

Same issues here. Will look into removing font variables.

Confirming that font variables is something you should check.

I’ve spent two days to fix perf/sync issue trying to log out/in, clear cache of browser and desktop app, saving .fig file and moving it back, even reinstalling desktop app. But only when I totally removed font variables and component links to them from working file - voila, file was saved immediately and CPU load % fall down to normal.