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petar.brkovic
April 27, 2024
Question

Figma not running properly

Hey guys, I’m wondering if any of you are experiencing the same thing as me:

I’m using Figma on Mac in browser (can’t install the app without system administrator right now). It’s running very slow in one particular file:

  • Moving around is slow
  • When I change the component instances, they don’t get updated immediately, sometimes not at all. Sometimes I need to refresh the browser to get them updated. Sometimes even that doesn’t work and the wrong variants are still displayed.
  • It says that I’m offline all the time and that changes are not synced, and when I try to leave, I get a dialog that there are unsaved changes but there really aren’t any

Is anyone else experiencing this? Does anyone have idea how to fix this?

This topic has been closed for replies.

17 replies

Lindsey_Jones
May 1, 2024

Same on our end, unlinking all font variables as well as some design system components seemed to resolve our prototype issues.

Geffen_Yaka_Spectrum
May 1, 2024

I didn’t use font variables but still have problems with the frozen styles panel: colors, fonts, alignment etc

djv
Figmate
Community Support
May 2, 2024

Hey All, so sorry for the continued trouble!

Taking in the recent replies, this sounds related to a bug that engineering is proactively working on fixing involving typography variables. They are the cause of these recent performance issues.

If you haven’t submitted a bug report yet, please reach out to the support team directly via this form for help: https://help.figma.com/hc/en-us/requests/new

Be sure to use your Figma account email, include a link to the affected file, and share it with support-share@figma.com, so they can take a closer look as they continue to work on the fix.

jimpeaks
May 3, 2024

Thanks for the update @dvaliao - how will we be notified a fix has been implemented? App update or through here?

djv
Figmate
Community Support
May 7, 2024

Hey @jimpeaks, we’ll notify you here!

That said, the team slowly rolled out a fix yesterday. Please refresh your files and let us know if you run into any further issues.

Keep in mind that there may be some slowness as the file loads and tries to layout all the nodes in the file, but it should eventually settle.

Dean_Baker
New Member
May 10, 2024

We’re still seeing this issue as of yesterday. Not only performance issues rendering text that uses styles bound to variables, but also odd buggy behavior. For example, when editing a type style already bound to a local line-height variable, if I try to change the variable it’s bound to, the popup tells me ‘No variables available’.

djv
Figmate
Community Support
May 13, 2024

Hey @Dean_Baker, thanks for following up!

If you haven’t submitted a bug report yet, please reach out to the support team directly via this form for help: https://help.figma.com/hc/en-us/requests/new

Be sure to use your Figma account email, include a link to the affected file, and share it with support-share@figma.com, so they can take a closer look as they continue to work on the fix.