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Santosh_Goswami
Sep 4, 2023 3:20 PM UTC
Solved

Figma not accepting Indian credit card

Today (4th sept 2023) I want to purchase Figma plugin (html 2 design) pro plan, but while making payment Figma say"Figma community currently not accepting Indian and Russian credit card. But still I tried with 5 different credit card and always failed. Anyone has its solution

This topic has been closed for replies.
Celine_
Celine_Solution
Community Support
Sep 4, 2023 4:09 PM UTC

Hi @Santosh_Goswami ,
Sorry to hear this is happening!
We’ve rolled out a fix for the ongoing issue with Indian banks and credit cards. Please try to update/verify your billing as needed.

If you continue to run into any further issues please reach out to the support team directly via this form for help: https://help.figma.com/hc/en-us/requests/new

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djv
Figmate
djv
Community Support
Sep 27, 2024 8:45 PM UTC

Hey @Figma20, sorry to hear this is happening!

It looks like you also reach out to support directly on ticket #1134431. We’ve found that payment issues like yours are common with credit cards issued by banks in India due to some security regulations, but they can be resolvable by a one-time verification step.

Please check your inbox for our support team’s response and next steps!

APURVA_SHASHANK
APURVA_SHASHANK
Oct 14, 2024 6:48 AM UTC

Same issue is coming with me also while payment the amount is coming is 0 and it says that wait for 24 hours for verification but it declines at last

y_toku
Figmate
y_toku
Community Support
Oct 14, 2024 7:26 AM UTC

Sorry to hear it’s happening on your account. Could you follow this please?

Karthick_Babu
Karthick_Babu
Nov 21, 2024 2:05 PM UTC

Hello !! I still dont see payment options in FIGMA with Indian currency. Is there other way to make payment using Indian net banking?

Narinder_Rana
Narinder_Rana
Nov 25, 2024 2:27 AM UTC

Same issue i am facing

WhatsApp Image 2024-11-24 at 17.59.35

y_toku
Figmate
y_toku
Community Support
Nov 26, 2024 5:06 AM UTC

Hi everyone,

We apologize for the inconvenience.

To be transparent, as the error message indicates, we’re currently unable to process payments for community resources using India-based credit cards. Our team is actively working on a solution, but we don’t have an estimated timeline yet.

For more details, you can refer to the following article:

Figma Learn - Help Center

Thank you for your patience.
Toku

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