Figma Make page not loading, not loading on published either.

Hey ​@Krysta Curtis — welcome to Figma Forum, and thanks for flagging this (and for including the screenshot, super helpful).

I’ve touched base with our engineering team, and they’re actively looking into similar reports right now. We’re staying in close contact with them and will share updates here as soon as we learn more. On top of that, our Technical Quality team is reviewing your specific report and will follow up at the email address tied to your account. Your case number is: 1498338.

Really appreciate you taking the time to share what you’re seeing — it helps us track down the root of the issue faster. Thank you again for your patience while the team works on this.

Hi ​@Krysta Curtis and anyone following along — after checking in with our engineering team, we’d love your help with a bit more detail as we continue investigating. If you’re continuing to encounter this issue, please share your responses to the questions below:

• What happens if you refresh the page?
• Does the issue persist if you close and reopen the file?
• What happens when you try a different browser?
• Does selecting the preview refresh button in the top bar bring it back?

Your collaboration here is a big help, and we’ll continue sharing updates as soon as we have them.

I had to reset my computer to get it working again. I will let you know if I come across it again.

Might this be related? Fairly regularly the screen shifts down and it won’t scroll down. I have to refresh to fix it.

Thank you so much for the update, ​@Krysta Curtis — I’m glad to hear things are working as expected now and good know what improved the performance. I’ve shared your screenshot and noted the scrolling behavior with our engineering team so they have that extra context. We’re continuing to keep a close eye on this issue and will share any new updates as they come through. Please don’t hesitate to drop another note here if anything changes on your end.