Skip to main content
Solved

Figma is saving, closing your app will discard changes

  • September 25, 2023
  • 43 replies
  • 3377 views

Eddie_Beaumont-Thomas

Hi. I made some changes to the Figma desktop but some changes have not been saved. Some aspects of the changes, text, frames, and comments are showing online but images while present in the layers are not showing on the page. It’s been in this state for over an hour and I cannot shut down the app because I get a warning that the changes I have made are being saved and these changes will be lost if you shut down. I was under the impression that this could not happen as the saved desktop work would sync to the cloud. I have left comments to the client that their requests have been completed. That comment has been saved but not my changes. So, I’m stuck in limbo with the prospect of my changes being lost (4 hrs work). Any advice would be appreciated.

Best answer by djv

Hey All, thank you for your patience and understanding!

This was related to a service disruption we had yesterday:
https://status.figma.com/incidents/k2rgjh56bddy

We’ve already pushed a fix, and things should now be working as expected!

This topic has been closed for replies.

43 replies

SFG
  • September 25, 2023

The same problem. Can’t synchronies any changes…


Paul_Duijser

Same here!

About unsaved changes
Figma saves pending changes in your browser, even while offline. When you’re back online, Figma will apply these changes to your file, even if you closed the tab.
You can use version history to review the changes.


  • September 25, 2023

I have the same problem


Silvia7
  • September 25, 2023

I can’t publish my library and after loading for 3-5 mins it fails. It keeps happening


  • September 25, 2023

Same! Similar issue back in July last year and they fixed that. Hopefully it’s a quick fix…


Dmitry_Avrov
  • New Member
  • September 25, 2023

I guess that Figma has some problems after today’s lay down.


  • September 25, 2023

Same Issue Here.


Mihail_Zhelyazkov

Same here. Can’t sync files and then ca’t even open the files that are not synced


edj1n
  • September 25, 2023

Same problem


polumna.morrisen

да, тоже так думаю, у меня как раз примерно в это время и начались проблемы(


David_Stolba

Same same. But Figma just pretending like nothing has happend. XD


Karina_Moisei

The same problem.


Problem is still here


Antony5
  • New Member
  • September 25, 2023

Same here. Cannot do anything.


Miguel_Martinez-Abreu

I have the same problem


Igor_Kolesnikov

Yep, same problem


Eduardo_Pop

On our team, we are also experiencing issues while publishing updates to a library. Not to mention the loading times eventually running out and giving us error screen.


Amit_Arora1
  • New Member
  • September 25, 2023

Yeah the load times are quite high relatively and when I paste an image it just isn’t saving it.


David_Stolba

Nothing just an inchident.


Eddie_Beaumont-Thomas

Figma is now aware and is now investigating slow load times and saving issues.


Adam_Davila

same issue


Marius_Chisholm

Same here.


love the reference


Disenador_Certika

Same here… Im worried since isn’t saving my work 😢


  • September 25, 2023

yeah, same problem, dont know what to do