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Eddie_Beaumont-Thomas
September 25, 2023
Solved

Figma is saving, closing your app will discard changes

Hi. I made some changes to the Figma desktop but some changes have not been saved. Some aspects of the changes, text, frames, and comments are showing online but images while present in the layers are not showing on the page. It’s been in this state for over an hour and I cannot shut down the app because I get a warning that the changes I have made are being saved and these changes will be lost if you shut down. I was under the impression that this could not happen as the saved desktop work would sync to the cloud. I have left comments to the client that their requests have been completed. That comment has been saved but not my changes. So, I’m stuck in limbo with the prospect of my changes being lost (4 hrs work). Any advice would be appreciated.

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djv
djvSolution
Community Support
September 26, 2023

Hey All, thank you for your patience and understanding!

This was related to a service disruption we had yesterday:
https://status.figma.com/incidents/k2rgjh56bddy

We’ve already pushed a fix, and things should now be working as expected!

43 replies

SFG
September 25, 2023

The same problem. Can’t synchronies any changes…

Paul_Duijser
September 25, 2023

Same here!

About unsaved changes
Figma saves pending changes in your browser, even while offline. When you’re back online, Figma will apply these changes to your file, even if you closed the tab.
You can use version history to review the changes.

September 25, 2023

I have the same problem

Silvia7
September 25, 2023

I can’t publish my library and after loading for 3-5 mins it fails. It keeps happening

September 25, 2023

Same! Similar issue back in July last year and they fixed that. Hopefully it’s a quick fix…

Dmitry_Avrov
New Participant
September 25, 2023

I guess that Figma has some problems after today’s lay down.

September 25, 2023

Same Issue Here.

Mihail_Zhelyazkov
September 25, 2023

Same here. Can’t sync files and then ca’t even open the files that are not synced

edj1n
September 25, 2023

Same problem

polumna.morrisen
New Member
September 25, 2023

да, тоже так думаю, у меня как раз примерно в это время и начались проблемы(