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Joe_Loeppky
Joe_Loeppky
July 2, 2024
Question

Figma contractor added to corporate account but still paying for two accounts

  • July 2, 2024
  • 1 reply
  • 290 views

Hello! I’m a contractor with a paid professional Figma license. I’m working with a company with a tight budget and they added me as an editor to one of their Figma designs. They used the email that is associated to my Figma account but are being charged for a new Editor. This has to be a common scenario for a company to add a contractor with their own account, they shouldn’t be charged by Figma as a separate editor? How does a company add an existing Figma account holder outside of their organization without getting charged?

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1 reply

ksn
Figmate
ksn
Community Support
July 4, 2024

Hey @Joe_Loeppky – based on your message, I think there’s confusion on how Figma subscriptions work.

Figma subscriptions are on the team level, and not the account level.

While you may have a paid professional seat in a team that you own individually, that seat/license you pay for doesn’t apply account-wide. You only have a professional seat in the team you personally own.

The company you’re working for has their own individual team, and they have invited you to be an editor on it. Once you’ve accepted editor access to their team, that means they will now be billed for the seat you now occupy in their team.

This page may help a bit more – would recommend viewing the YouTube video: https://help.figma.com/hc/en-us/articles/360039960434-Manage-seats-in-Figma#h_01HT316X06WFXQBBEGETVSKGS2

If the company you’re working for has existing charges they are confused about, or need help removing, please have them reach out to the support team here, and they can take care of them: https://help.figma.com/hc/en-us/requests/new?ticket_form_id=360005944714

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