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Nat_Tarbox
August 27, 2024
Question

Figma app lag issues

  • August 27, 2024
  • 38 replies
  • 1960 views

Same issue here, M3 Pro mac / desktop app. Never had lag like this in Figma.

Cleared cache to no avail. Seems to have started after a recent update in the past week or so.

This topic has been closed for replies.

38 replies

Rhys7
October 29, 2024

I am ecountering the same issues since updating Figma. My computer was running fast prior to this. I have cleared cache, restarted Figma, opened new artboards etc. The lag is so bad I am losing hours a day on client work.

Lastly. I went into my Mac activity monitor and Figma CPU and memory is extremely high even when closing and re-opening!

I hope there is a solution soon!

Mauricio_Arcehelizaga1
October 29, 2024

I’m finding the same lagging issue. I tried to follow the clear cache tutorial, but I couldn’t find the help and troubleshoot links. So I tried doing it through my PowerShell. Entered %APPDATA%\Figma and threw an error where it said The module ‘%APPDATA%’ could not be loaded. I don’t know what to do after that.

Really bad lagging. This issue has been going on since August!!

Will_Mari
December 6, 2024

Hello Figma, the app is so slow now 😦
MBP M3 was running super smooth but since the new update… really bad!
I’ve tried every solution clearing caches help for 15min after back to slow… Please fix ASAP

Tajkia_Sharmi
New Member
December 16, 2024

Same problem… Too much lagging on macbook pro but working perfectly on the other screen… To hard to work 😦

Rob_Geraedts
December 16, 2024

Same here. Figma is virtually unusable. If this continues, we will be forced to move to another tool. It’s incredible that Figma is not able to fix this, as it is going on for months and if affects so many people. For me, it seemed to start getting slow after the UI update (which has brought no improvement whatsoever)…

Joram_Salisbury
New Participant
February 10, 2025

This is now affecting me terribly, and I’ve never had issues before the past week or so.
Even navigating the dashboard it’s slow.
Drawing a rectangle in a fresh doc with nothing else open lags.

I’ve cleared cache.
I’ve uninstalled and re-installed the app.
I’ve forced GPU acceleration.
I have 64gb ram.  
Windows 11 - 13th Gen Intel(R) Core(TM) i7-13700H   2.90 GHz

The browser version doesn’t seem to have the issue.

I’m paying for 5 seats. Seriously, I’ve wasted hours trying to fix, and I can’t work efficiently right now and it’s affecting my business.

Has anyone solved this?

Celine_
Figmate
Community Support
February 10, 2025

Hey ​@Joram_Salisbury , thank you for flagging this and sorry for the trouble!
Our engineering team would like to investigate this further. Could you please submit a bug report by filling out this form: Submit a bug report?

Make sure to use your Figma email account, and include the steps you've taken in the form. Thanks!

Joram_Salisbury
New Participant
February 10, 2025

I submitted a report as requested. After sharing the design to the figma support team, it appears resolved. Let’s see how it goes.

Joram_Salisbury
New Participant
February 18, 2025

It seemed okay for a day or two. Now back to lag on the desktop app. I feel like there may be a conflict with some sort of other program or something. Do I need to create a new support ticket ​@Celine_D ?

y_toku
Figmate
Community Support
February 19, 2025

Hi ​@Joram_Salisbury 

 

I’m Toku working with Céline. Thanks for sharing! Could you please fill out this form to report the issue: https://help.figma.com/hc/en-us/requests/new?ticket_form_id=29433525829271​​​​​​​ ?

 

Thanks!
Toku