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Nat_Tarbox
August 27, 2024
Question

Figma app lag issues

  • August 27, 2024
  • 38 replies
  • 1960 views

Same issue here, M3 Pro mac / desktop app. Never had lag like this in Figma.

Cleared cache to no avail. Seems to have started after a recent update in the past week or so.

This topic has been closed for replies.

38 replies

Marianne_Carmona
August 28, 2024

Same issue. I’m on a MacBook Pro using the Figma app V 124.3.2
My file is large, but it was never this slow before. I cleared app cache, didn’t help at all.

ksn
Figmate
Community Support
August 29, 2024

Hey @Nat_Tarbox @Marianne_Carmona

I split your replies away from the old topic you created to keep things tidy.

For you both - is this issue happening across all files you try to open (@Marianne_Carmona - it sounds like one file, but want to confirm)?

Also, is it just on the desktop app, or also Figma on the web? Please try the web if you haven’t already (helps narrow down if this is just the app).

Nat_Tarbox
August 29, 2024

hi ksn

  1. yes, all files
  2. does not happen on web
  3. does not happen on some Macs: seeing lagginess on an M3 MBP, but none on an Intel 27" iMac
Aleksandra_Grochowska_UX_UI
August 30, 2024

Hi,
unfortunately I have the same problem, nothing works. I tried reinstall app, clear the cache, run Figma on web - all the same results. With that I can’t even work, because any file in my organization cannot be opened. My colleagues have similar issues, but not as severe as mine (they have just slower file loading).

MacBook Air M1, usage of processor and memory seems to be fine.

steffi-s2
September 3, 2024

The same with me: For a few weeks now I can hardly work in Figma anymore. No matter if a file with many pages etc. or just a single page with 2 artboards.
Sharing a file in a video call is hell. No longer possible.
Macbook Pro i7 / 14.6.1

Jackattack
New Participant
September 3, 2024

What even are those guys doing over there?

Fix the bugs. no one gives a shit about slides

ksn
Figmate
Community Support
September 4, 2024

@Aleksandra_Grochowska_UX_UI – thanks fIs the file in question one that has a large library? One that uses a lot of components, variants, prototype flows?

ksn
Figmate
Community Support
September 4, 2024

@steffi-s2 Sorry this is disruptive for you – can you provide more details from your end? It’s any/all files, correct?

You have tried basic troubleshooting, correct (uninstall/reinstall app, clear app cache, etc.)? There is also this page you can review here if you have not yet.

If none of the above have helped, can you let me know the specs of your laptop as well? This would be helpful for any bug tickets that are filed. Thank you!

Aleksandra_Grochowska_UX_UI
September 5, 2024

Thanks for reply! Actually it refers to mamy files, but yes, all of them have connected quite large UI library, but not everyone uses a lot of elements of that library or has a lot of frames. Sometimes I can open one/two files at the same time, especially in the morning 😉 when I start using more files, there is high possibility that I will end up with dead end - any of these files can’t be opened (independently of their content).

Josh35
September 10, 2024

I don’t have much value to add other than to report that I am having the same issue. I am working on an HP Pavilion x360 with an i7 processor and 16GB of RAM. I’ve never run in to any issues before with Figma, although my memory usage is far higher than others in this thread (24.7% on the file in question).

I have also tried the troubleshooting steps but with no success.