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Question

Eyedropper Tool Not Working?

  • February 22, 2024
  • 4 replies
  • 299 views

Floris_Elders

I am running into an issue where the eyedropper tool for picking colors is not working correctly / doesn’t work.

This topic has been closed for replies.

4 replies

Celine_
Figmate
  • Community Support
  • 4029 replies
  • February 23, 2024

Hey Floris,
Sorry to hear this is happening. Can you share a quick video recording when you are trying to use the eyedropper tool? It will help us to better visualise and understand the issue. Thank you!


Utsav Chuahan
  • New Member
  • 2 replies
  • March 20, 2025

I am facing the same problem.

 


djv
Figmate
  • Community Support
  • 5213 replies
  • April 4, 2025

Hi ​@Utsav Chuahan, thanks for the screenshot! 

Celine has been out sick, but I’m happy to jump back into this for you.

I’m not able to duplicate this behavior on my end. What OS are you using? Is this happening both in app and using the browser? 


Utsav Chuahan
  • New Member
  • 2 replies
  • April 7, 2025

Hi ​@Utsav Chuahan, thanks for the screenshot! 

Celine has been out sick, but I’m happy to jump back into this for you.

I’m not able to duplicate this behavior on my end. What OS are you using? Is this happening both in app and using the browser? 

It’s only in the app, but now it’s solved. Thank you for your response. @dvaliao