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Question

Eyedropper Tool Not Working?

  • February 22, 2024
  • 4 replies
  • 271 views

Floris_Elders

I am running into an issue where the eyedropper tool for picking colors is not working correctly / doesn’t work.

Celine_D
Figmate
  • Community Support
  • February 23, 2024

Hey Floris,
Sorry to hear this is happening. Can you share a quick video recording when you are trying to use the eyedropper tool? It will help us to better visualise and understand the issue. Thank you!


Utsav Chuahan

I am facing the same problem.

 


dvaliao
Figmate
  • Community Support
  • April 4, 2025

Hi ​@Utsav Chuahan, thanks for the screenshot! 

Celine has been out sick, but I’m happy to jump back into this for you.

I’m not able to duplicate this behavior on my end. What OS are you using? Is this happening both in app and using the browser? 


Utsav Chuahan
dvaliao wrote:

Hi ​@Utsav Chuahan, thanks for the screenshot! 

Celine has been out sick, but I’m happy to jump back into this for you.

I’m not able to duplicate this behavior on my end. What OS are you using? Is this happening both in app and using the browser? 

It’s only in the app, but now it’s solved. Thank you for your response. @dvaliao


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