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Ruru
Ruru
April 12, 2022
Question

Do not receive verification email

  • April 12, 2022
  • 15 replies
  • 7233 views

My colleagues wait the verification email for new account for over 1week. And checked it in the inbox and junk, but still don’t receive it

    This topic has been closed for replies.

    15 replies

    Show previous replies
    Chun_Hou
    September 4, 2023

    We are getting the same issue now, I’ve sent an email to support@figma.com. See if they can help

      Maria100
      December 13, 2023

      Hey did it ever work out for you ?

      TJ15
      TJ15
      January 18, 2024

      This is still happening for us. Do they not want our money? Wanted to open up an org account for the company I work for $$$.

      Ben_Edwards
      Ben_Edwards
      New Member
      March 2, 2025

      Sometimes I really with Adobe had acquired Figma. Their user and pricing plan models are unnecessarily convoluted and just dumb. 

      kevin.r
      kevin.r
      New Member
      May 6, 2025

      Hello guys,

       

      just figure it out, it’s because you have an alias, which is common on organization.

      Solution : Send an email to support@figma.com, wait for the automatic reply and look the email address in the mail that is your REAL address, and just use this to create your figma account 👌 

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