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Tarun_Ottur
February 16, 2024
Question

Discrepancies in Figma Library Analytics

  • February 16, 2024
  • 14 replies
  • 549 views

Hi Figma Community,

Upon looking at the usage data of our components within the Figma library analytics, I’ve noticed some discrepancies when delving into deeper levels of analysis.

Below, I’ve included a screenshot depicting these discrepancies at the instance level. You can observe that the total count displayed at the top doesn’t align with the sum of individual values.

Has anyone else encountered a similar issue? Any insights would be greatly appreciated.

Thanks,
Tarun.

This topic has been closed for replies.

14 replies

Gayani_S
Figmate
Community Support
February 19, 2024

Hey @Tarun_Ottur, this looks interesting. I’ll need to check with the team if there is an explanation for this. I’ll update you once I get more information on this. Appreciate your patience!

Tarun_Ottur
February 21, 2024

Thanks, Gayani.

Gayani_S
Figmate
Community Support
February 21, 2024

Hey! So the team informed me that there should be a disclaimer at the bottom of that page that only the files one has access to are visible. So in your case there are a total of 13 files that use this component but you have only has access to 9 of those files. This works same for teams and Instances.

Hope this answers your question, let me know if not. Happy to help further.

Tarun_Ottur
February 21, 2024

Thanks for the response, Gayani. Does that mean the Design System team will have to get access to all the workspaces, teams, and files to get the complete statistics? Can there be a workaround for this since adding the design system team in all the private files might not be easy within the team.

We noticed that even the person with the Figma Organisation Admin account is seeing this discrepancy in the data. Shouldn’t the Admin given access to the entire data?

Gayani_S
Figmate
Community Support
February 21, 2024

These are good questions!
Let me double check this internally. Appreciate your patience!

Gayani_S
Figmate
Community Support
February 22, 2024

Hey @Tarun_Ottur, so I got the confirmation that this is how we respect privacy in the Organization. Even if someone is an admin, they don’t have permission to see the team’s content or files unless they explicitly join.
Also additionally, some files a user may not be able to see are other user’s drafts. We’ll never show the other user’s private drafts.

So you’re right you will need to “get access to all the workspaces, teams, and files” to see the statistics. However, you won’t be able to see when someone uses these components in their draft. There is not workaround for this at the moment.

Please let me know if this answers your question.

Tarun_Ottur
February 22, 2024

Hi @Gayani_S, thanks for sharing these in detail.

Ivan_Cross
May 17, 2024

Hi there! My team is only on a way to try this analytics feature.
So I’m curios is it possible to see data about external team using organisation Library?

Ex: Org Plan Team (A) shared Lib with Other Pro plan Team (B), is it possible to owner of Library see components usage (if he got access to file, like you discussed here)

Veneruso_Annie
New Participant
November 8, 2024

Hi @Gayani_S , in a similar vein of analytics discrepancies, can you help me make sense of these numbers? If looking at total component insertions for the library, it’s around 25,000 for the past 30 day duration. However, the components called button, link, icons, in total are greater than that amount.

I assumed it could be because components like buttons and links and icons are used in other master components. Further looking on the view and explore analytics page, it says “nested components don’t count toward insertions” so it couldn’t be that.

Gayani_S
Figmate
Community Support
November 14, 2024

Hey @Veneruso_Annie, thank you for reaching out and sharing these insights! I understand how confusing it can be to see these discrepancies in component insertion data. I’ve reached out internally to get more clarity on this, and I’ll keep you updated as soon as I have more information.

Appreciate your patience as we dig into this!