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carlos.castrillo
March 14, 2024
Solved

Desktop app doesn´t work with the latest update 😢

  • March 14, 2024
  • 23 replies
  • 4334 views

I’m sending you this ticket because since the last update of Figma, I can’t use the desktop application on my macOS with Mojave operating system, and I don’t want to update it to the next version.

Since I’ve been paying my subscription for years, I believe I have the right to have a desktop version of Figma that I can use from my work computer.

Please, I’m looking forward to your response to provide me with a solution.

Thanks a lot

This topic has been closed for replies.
Best answer by Celine_

Hey everyone, thanks for your feedback and apologies for any confusion with the notification!

We understand we could have communicated the end of support for your macOS version better and appreciate your feedback.

For reference, Figma only supports the latest version of the Figma app. A semi-automated process disables older versions of the app on a regular basis.

To clarify, the issue arises because our latest version, 124.7, requires macOS 11 or later. Since 12/18, all users on version 124.1 have been required to upgrade due to compatibility and support reasons.

For more details on the desktop app and the browser requirements, please check out our Help Center articles:
Guide to the Figma desktop app
What are the system requirements for Figma?

Minimum System Requirements:
On desktop app,

  • macOS: Must be running macOS 11 or later
  • Windows: Must be running Windows 10 or later in a 64-bit environment

On browser,

  • Chrome 99 or later
  • Firefox 101 or later
  • Safari 16 or later
  • Microsoft Edge 121 or later

We hope this clarifies the situation, and we appreciate your understanding!

23 replies

oonsiot
December 30, 2024

10.15 User Lost Desktop App… Turn on Framer

Euge024
New Member
March 1, 2025

Seriously disrespectful to all your users! You know very well that the desktop experience is not the same as the app. Moving away from Figma as soon as I can.

Ronjit Ukil
New Member
May 4, 2025

I heartly hate this new version of Figma. It’s the most boring version ever I seen. @Figma