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Portalle_Designer
April 15, 2021
Question

Desktop app blank white screen/crash

  • April 15, 2021
  • 97 replies
  • 83600 views

Hello, after today’s update, there is a problem. After starting the figma, after about 1-2 minutes of operation, the entire application screen simply turns white. What could be the problem?

This topic has been closed for replies.

97 replies

Deepak_Bagul
September 28, 2021

Hi guys,

My laptop configuration is 12 GB ram, 512 SSD, 1TB Hardisk.
And all folders, chrome browser, and slack also closed. Still, Figma crashing into my laptop.

Please tell me how to fix this issue.

Derya_Sari
October 8, 2021

This has plagued me for some time now as I posted the issue here in mid July. The latest update to the Mac desktop app, 102.9, which I just applied today finally did the trick. My files now load and no white screen. I can see all my work.

Give it a shot, hopefully it works for you all as well.

My setup for reference:

Figma Desktop App macOS 102.9 (Issue started at version 99.0)
macOS Big Sur 11.5.2
MacBook Pro 15-inch 2019
32GB Ram
2TB SSD
Radeon Pro 560X 4GB (built-in)

Cheers.

1111148
October 10, 2021

Same problem. The question has be solved ?How do you do?

Bobans_Bogdansman
October 13, 2021

Hi Guys,

After updating the Desktop version of Figma on Windows 10 Pro x64 version and trying Figma on Chrome, the memory leak persisted.

I finally found a workaround, I tried Figma on Firefox and it’s stable and snappy.

Hasn’t crashed yet, but will give updates on this issue after an hour two.

Eanlami
New Member
October 13, 2021

I found a Solution 🥵
open Figma with windows Compatibility mode on windows 7
Right-click on Figma app and click properties> Compatibility set windows 7

Alexandra8
October 15, 2021

oh it’s wonderful!! I love u! I can’t work many days and now I can. Thank a lot!

Andy_Foulds
October 21, 2021

Tried all the fixes above but both the desktop App and browser crash after eating up to 30GB+ of RAM. WTF?

Harry4
October 21, 2021

The same thing happened to me today after updating the latest version, although it only tends to crash the design file when I select layers with the control key and left-click. I have tried the fixes above, however, it still happens.

Dan_Kellett
November 9, 2021

I’m also running into this issue on Windows 11. Opening the file in Firefox is a working workaround for me.

Mike_Arzum
November 22, 2021

Same here - Figma dont give a **** on this problem… paying for this and cant work.
Thinking of going back to Adobe Creative Cloud.
Unusable piece of **** what i liked in Figma, NOW i hate it