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AYO Obayomi
AYO Obayomi
New Member
January 13, 2025
Solved

Creating an educational plan

Hello, I am trying to create an educational plan with my school email. However, when I try to create an email for it, it doesn’t allow me to create a password for it. Not sure what to do. 

Thanks

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    Junko3Solution
    Figmate
    January 14, 2025

    Hi ​@AYO Obayomi , Thanks for reaching out about this.

    To make sure I understand the situation correctly, are you having trouble with:

    1. Creating an account to apply for educational status, or
    2. Verifying your existing account for educational status?

    If it's the first option, a screenshot of any error messages or the page where you're having trouble would be really appreciated!

    If it's the second option, I'd suggest getting in touch with our education team directly. They're best equipped to help with verification issues: education@figma.com

    Also, I've found some guides that might be relevant to your situation:

    Hope it helps! Thank you once again for reaching out to us.

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    1 reply

    Figmate
    Junko3Solution
    Figmate
    January 14, 2025

    Hi ​@AYO Obayomi , Thanks for reaching out about this.

    To make sure I understand the situation correctly, are you having trouble with:

    1. Creating an account to apply for educational status, or
    2. Verifying your existing account for educational status?

    If it's the first option, a screenshot of any error messages or the page where you're having trouble would be really appreciated!

    If it's the second option, I'd suggest getting in touch with our education team directly. They're best equipped to help with verification issues: education@figma.com

    Also, I've found some guides that might be relevant to your situation:

    Hope it helps! Thank you once again for reaching out to us.

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