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Allie_Goodson
New Participant
December 3, 2024
Solved

Comments are gone

  • December 3, 2024
  • 22 replies
  • 829 views

Comments just disappeared on a file for us. Has there been any resolution?

This topic has been closed for replies.
Best answer by djv

Hey All,

@Gwen3 is correct! We launched a fix for the service disruption yesterday. Please refresh your tabs/clear your cache and your comments should be restored.

Please let us know if you run into any further issues.

22 replies

Jack39
December 3, 2024

Experiencing the same issue

djv
Figmate
Community Support
December 3, 2024

Hey @Allie_Goodson and @Jack39, sorry for the trouble!

This is due to a current service disruption that our team is investigating: https://status.figma.com/

We’ll provide an update as soon as we can.

Caroline25
December 3, 2024

We are also experiencing this issue.

Drew_Cain
New Participant
December 3, 2024

SAME HERE – all comments have vanished both online and in app and they aren’t in the history either. This is NOT OK!

Doug2
New Participant
December 3, 2024

Having this issue too.

Sierra_Dugan
December 3, 2024

Comments have gone missing… anyway to fix this? Have checked to make sure they’re visible and have restarted my app. It is happening to my entire team.

Tomas_Biheler
December 3, 2024

Experiencing this issue too, even after disabling ad-block and clearing cookies with up to date Chrome.

Agata1
December 3, 2024

I have the same issue 😦

Agata1
December 3, 2024

I have the same issue

Krayer_Lisa
December 3, 2024

I’m having this same issue - i’m seeing a lot of comments in the last few minutes. Is this a system wide error?