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Question

Can i restore page what was deleted after 28 days


Good day, probably a month ago when an update came out, when all drafts could be sent to a specific project, I was sorting projects, and it seems that I deleted the page that I needed, I thought I didn’t delete it but I can’t find it, I have a link to the project, please tell me if it is possible to restore it? What are the options in this case?

https://www.figma.com/file/Vwsb6egagYBCXXLJmRIYz3/find-page?node-id=0%3A1

3 replies

Gayani_S
Figmate
  • Community Support
  • 1953 replies
  • July 31, 2024

Hey @Lees_Promo, thank you for reaching out!

Unfortunately, once you permanently delete a file or delete a team and the owner or admin of a team does not restore the team within 28 days, those files would be gone for good permanently.

I’ve also checked the file link and it looks like it has been deleted. But I’ve seen you’ve submitted a support ticket (Ticker number #1080793), the team can double check this for you.

Let me know if you have any further questions.

Thanks,
Gayani


Alen_Zagardinow

I have a similar problem, miss!

When i try to clean my projects in team from unimportant stuff, i thought i moved one of important files to other team, but now it lost i can’t get the access to project, there are a huge work there 😦

when i deleted my team there are no even any projects. so i confused why it was happened!

And i can’t restore my team, because after couple of months i remembered of this project, and my customer can’t get the access too, and they did’nt do any copy of this.

Can u help me please to resolve this problem?

This is the link of project https://www.figma.com/design/1P4NbHxyljbw0QuGaXIipo/Smorodina-Analysis?node-id=883-2232


Gayani_S
Figmate
  • Community Support
  • 1953 replies
  • September 10, 2024

Hey @Alen_Zagardinow, thank you for reaching out! Let me check your file link and get back to you asap. Thank you for your patience!


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