Skip to main content
Question

Sharing doesn't work, have to restart Figma


About once a day, I try to share a link to a file, project or frame in Figma and the share modal just sits there with a spinner. I have to restart Figma to make it work.

This topic has been closed for comments

2 replies

Ryan_52
Figmate
  • Technical Quality Specialist
  • 382 replies
  • July 21, 2023

Hey, sorry to hear this is happening! Do you have any firewall or antivirus software on your device? Can you try disabling them to see if that helps improve. I would also suggest trying to connect via a mobile hotspot to see if its network related.

If you are still seeing this issue, can you please reach out to the support team directly via this form for help: https://help.figma.com/hc/en-us/requests/new

Be sure to use your Figma account email, include a video of the issue, a link to the file, and share it with support-share@figma.com so they can take a closer look.


  • 0 replies
  • August 19, 2023

This topic was automatically closed after 30 days. New replies are no longer allowed.


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings