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I'm unable to edit project files I'm already a part of, despite receiving invitations from the owner

  • September 8, 2023
  • 1 reply
  • 296 views

I’m facing an issue where I can’t edit the files within the projects I’m already a part of. Even though the owner has sent me invitations for editing, I’m still unable to make changes. Your assistance in resolving this matter would be greatly appreciated.

Best answer by ksn

@Abdul_Kaleem have you reached out to our support team regarding this? It’s unclear if this is a sharing issue on your end, or the person who is trying to share the file with you.

There’s not much we can help with on our end, unfortunately. We’re not going to be able to facilitate you actually getting access to the file itself (for strict privacy reasons), but support can help you understand where things are getting disconnected, so you can work with the sharing party to get this situated.

If you haven’t filed a ticket yet, please do so here: https://help.figma.com/hc/en-us/requests/new?ticket_form_id=360005944714

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ksn
Figmate
  • Community Support
  • 1611 replies
  • Answer
  • September 11, 2023

@Abdul_Kaleem have you reached out to our support team regarding this? It’s unclear if this is a sharing issue on your end, or the person who is trying to share the file with you.

There’s not much we can help with on our end, unfortunately. We’re not going to be able to facilitate you actually getting access to the file itself (for strict privacy reasons), but support can help you understand where things are getting disconnected, so you can work with the sharing party to get this situated.

If you haven’t filed a ticket yet, please do so here: https://help.figma.com/hc/en-us/requests/new?ticket_form_id=360005944714


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