Recently, we changed the payment schedule from monthly to annual. However, the card we use for payment cannot handle this large amount, and now we are locked out of Figma and unable to access the file. How can I change the plan back to monthly and make the payment? It seems that there is no option for this now.
Solved
How can we update organisation plan after it being revoked
Best answer by Celine_D
Hey @Vinay_Thorat ,
Welcome to the community! I see on our backend that you have already filled out a ticket, and our support and accounting team are working on it. I have escalated internally. Please continue the conversation via your ticket so they can assist you.
I’ve gone ahead and closed the ticket. Thank you.
This topic has been closed for comments
Hey @Vinay_Thorat ,
Welcome to the community! I see on our backend that you have already filled out a ticket, and our support and accounting team are working on it. I have escalated internally. Please continue the conversation via your ticket so they can assist you.
I’ve gone ahead and closed the ticket. Thank you.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.