Recently, we changed the payment schedule from monthly to annual. However, the card we use for payment cannot handle this large amount, and now we are locked out of Figma and unable to access the file. How can I change the plan back to monthly and make the payment? It seems that there is no option for this now.
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Hey @Vinay_Thorat ,
Welcome to the community! I see on our backend that you have already filled out a ticket, and our support and accounting team are working on it. I have escalated internally. Please continue the conversation via your ticket so they can assist you.
I’ve gone ahead and closed the ticket. Thank you.
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