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How can I delete a seat from my paid account?


Yola_Martin

Hi!
I am trying to delete one seat from the 2 I added at the beginning but I can not find the way to to do it. Any suggestion?
Thanks a lot in advance! 🙂

Best answer by Gleb

Go to the team and members tab, there you will see members of the team and would be able to revoke their edit access.
https://help.figma.com/hc/en-us/articles/360039480614-Guide-to-team-management#members

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10 replies

Gleb
  • Power Member
  • 4706 replies
  • Answer
  • April 23, 2021

Go to the team and members tab, there you will see members of the team and would be able to revoke their edit access.
https://help.figma.com/hc/en-us/articles/360039480614-Guide-to-team-management#members


Dimosthenis_P

I’m not quite sure that this was the issue Gleb. I myself am trying to remove an editor seat (I have 2 in total) but, even when I removed all the team members I still see that I have 2 editors in my billing tab. There’s a way to add additional seats but, how do I remove one?


Gleb
  • Power Member
  • 4706 replies
  • October 20, 2022

Sounds like a bug, contact support.


Alex32
  • 3 replies
  • March 23, 2023

Hi @Gleb, I have the same issue as @Dimosthenis_P. Still a bug?
Interestingly, decreasing seats seems to be a bug, but adding seats is a prominent menu item under Settings 🫢


  • 1 reply
  • April 3, 2023

Reduce Total design editor seats


Alex32
  • 3 replies
  • April 19, 2023

@Rubus Yes, but I think it is important that this information about the number of billed seats would be reflected on the “Billing” page. Now I have 3 editors but on the “Billing” page it still says 6 seats as it was a for the last invoice –> very confusing!

@Gleb any plans improve the ux here?

Thanks!


Gleb
  • Power Member
  • 4706 replies
  • April 19, 2023

How would I know? But I’d say no. Figma hasn’t done any improvements in this area ever. Things like this make them money.

Figma has been full of payment-related dark patterns since it existed, so it’s not surprising.


Alex32
  • 3 replies
  • April 19, 2023

Sorry @Gleb, I thought you belonged to Figma, my bad.
Well, let’s hope @Figma_Support takes note and maybe improves on this.


Mel-LiveHeats

Also having this problem. I quickly added a team member on an annual seat, then realised they are going on maternity leave in a few months. So now want to change them to a monthly seat.

The ease of signing up but not editing my subscription reminds me of experiences with Amazon and Adobe products. Now that includes Figma of course. Expected a little more human centredness from Figma though.


carter_tanton

so convoluted on their site to downgrade number of seats, icky practice Figma!


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