Skip to main content
Question

Fonts are not shown

  • April 8, 2024
  • 1 reply
  • 323 views

Hello
I can’t reach my fonts that I have on my windows, they aren’t in font section and I did my best including change internet server , reinstall my fonts and…
but I steel couldn’t reach to my fonts
I used them in photoshop
if you have any solution please tell me!!!

1 reply

Celine_D
Figmate
  • Community Support
  • 3381 replies
  • April 10, 2024

Hi there, sorry to hear this is happening!
First of all, could you also try accessing Figma in an incognito window to see if the fonts show up for you there? If so, it may help to clear your desktop app’s cache. I’ll include instructions below in case it helps.

You can clear the desktop app cache on a Mac in the Help menu under Troubleshooting. If you’d prefer to manually clear your cache you can:

  1. Quit the Figma desktop app
  2. Open Terminal.app and enter the following command: rm -rf "$HOME/Library/Application Support/Figma"
  3. Try opening the desktop app again

Windows:

  1. Force quit the Figma desktop app.
  2. Open the Start menu.
  3. Enter the following command: %APPDATA%\\Figma
  4. In the window that opens, delete the Desktop and DesktopProfile folders if they exist.
  5. Launch the desktop app.

If this doesn’t help, your issue may be similar with this thread that our team is currently investigating: Windows11 fonts problem .
Our product team will need more information, please reach out directly to the support team with a copy of your file here.

Be sure to use your Figma email account, include links to the file in question, and share access with support-share@figma.com so we can have a deeper look into what’s causing this. Thank you!


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings