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Fix Cursor Visibility Issue During Prototype Playback


Abdul_Waheed_Khan1

I am experiencing an issue where the cursor disappears during prototype playback, even while actively moving it. This issue makes it challenging to record or demonstrate interactions in a prototype, as the cursor intermittently disappears when moving it or when it leaves the screen. This behavior looks unprofessional and makes it difficult to create smooth demo videos or presentations.

It would be greatly appreciated if there could be an option to keep the cursor visible at all times during prototype interactions, or a fix to prevent the cursor from disappearing while moving or leaving the screen. This functionality would be especially beneficial for users creating demo videos or for those who need the cursor to remain visible throughout the prototype experience.

Thank you for your consideration of this request. I look forward to hearing if this feature can be addressed in a future update.

2 replies

Gayani_S
Figmate
  • Community Support
  • 1921 replies
  • February 7, 2025

Hey ​@Abdul_Waheed_Khan1, thanks for reaching out! 

I wasn’t able to reproduce this on my end, but happy to help sorting this issue for you. Is this happening in the browser, the desktop app, or both? If possible, testing on both could help narrow it down.

Have you tried clearing the cache to see if that makes a difference?
For the desktop app: Clear Desktop Cache 

For browsers, here are guides for each:

Also, if you're able to share a screen recording, that would be really helpful in understanding what’s happening on your end, thank you! 


Abdul_Waheed_Khan1

Hi ​@Gayani_S  thanks for getting back to me.

I've tested this on both desktop and different browsers (with cleared caches), and the issue still persists. I've actually noticed it for quite some time now. I've attached a GIF for reference, please have a look. The prototype cursor jitters and disappears when paused or whenever I move the mouse, whereas it should remain visible at all times.

I’d really appreciate it if this could be fixed as soon as possible. If designers need to share demo files or use recordings for presentations and videos, the jittering makes the prototype look unpolished and disrupts the smooth flow.


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