Team got deleted.

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1

By mistake on 19 Nov 20204 1:00 PM my team got Deleted while I was managing files. So went to see on Google to see how I can recover where I found that confirmation mail will be delivered where within 28days you can recover your account but issue is that I didn’t receive any confirmation mail from Figma.

2

If you accidentally deleted your team in Figma and didn’t receive a confirmation email for recovery, here are some steps you can take to resolve the issue:

Steps to Recover Your Deleted Team:

1. Check All Email Folders

  • Search your inbox for emails from Figma or the subject line related to “Team Deletion” or “Account Recovery.”
  • Check your Spam, Junk, Promotions, or Other folders in case the email was miscategorized.
  • If you use email filters, ensure Figma’s emails are not blocked or redirected to another folder.

2. Verify the Email Address Associated with Your Figma Account

  • Make sure you’re checking the email account linked to your Figma account. If you have multiple accounts, ensure the email you’re monitoring is the correct one.

3. Contact Figma Support Directly

  • If the email is not in any of your folders, reach out to Figma Support for assistance.
  • Visit Figma’s Support Page and submit a ticket with the following details:
    • The date and approximate time of the deletion.
    • Your Figma account email.
    • The name of the deleted team.
    • Any relevant project names or files under the team.

4. Act Quickly

  • The recovery window for deleted teams or files is typically 28 days, so make sure to reach out to Figma as soon as possible.

5. Enable Email Confirmation in Future

  • After resolving this issue, double-check your account settings to ensure Figma is configured to send you emails for important actions like team deletion or recovery.

Tips for Faster Recovery

  • Provide as much detail as possible when contacting support.
  • If the team is part of an organization plan, ask your team admin or organization admin (if applicable) to check for recovery options on their end.

Let me know if you need help drafting a message to Figma Support!