Not able to download figma files in local

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1

Hello everyone

could you please guide me , I am having some problem here. we have made a design its 106 pages I tried to download as local but it stuck on some points. we tried make it in two parts but then we only able to download 69 pages only the rest of pages not able to download. could you guide or give idea what to do as we stuck badly.

many thanks in advance

regards
Fasi

2

Why do you want to download it in the first place?

3

Thanks Gleb

actually I am not designer I took a work from designer and I want to safe this design in my local and in my figma account also but I am not sure how, if I dont able to download local but is it any way to transfer online from one account to my figma account?

thanks

4

Instead of downloading you should be able to transfer the ownership of the file directly in Figma. Here’s a help article that explains how to do this.

1 Like
5

I have the same problem. A few days ago downloading the file was possible, now it says “Saving” in the last few steps, but doesn´t save the file. As a designer i find it crucial to have an untouched version, that cannot be damaged somehow by others with equal file rights. Or am i missing something? Or is the “Save to version history” something similar?

6

Hi there,

If you’re using the Figma desktop app, could you please try force quit and then restarting the app? If the issue continues, you might find it helpful to clear your cache using the following guide:

If you’re using Figma in your web browser, could you also try forcibly closing and restarting your browser?

If you still see this issue, could you reach out directly to the support team with a copy of your file: https://help.figma.com/hc/en-us/requests/new?

Please make sure you use the email associated with your Figma account, include links to the file in question, and share access with support-share@figma.com. Don’t worry, inviting us to view your file won’t impact your billing.

Thanks,
Toku