Lost file!!

Ask the community
1

Hi everyone,

I’m reaching out because I’ve lost an important file in Figma, and I’ve been unable to find it despite searching everywhere in the app, including the Trash. I’ve already emailed and called Figma support, but I haven’t received a response yet.

This file is crucial, and I urgently need help recovering it. If anyone has experienced a similar issue or knows how to solve this, I would deeply appreciate your assistance.

Thank you in advance for your help!

2

Hi! Apologies for the confusion. I totally get why this would be concerning – I asked support to follow up with you via email to assist you further, and it looks like you have an ongoing conversation with them now.

I’m going to close this topic now (since this is a subject that is specifically for your scenario), but feel free to create a new one if you have any other questions.