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Question

I cant see my screens in prototype mode

  • November 22, 2023
  • 1 reply
  • 176 views

Hi guys,

When I send my screens to prototype mode all that shows is a blank screen. Can anybody help me?

This topic has been closed for replies.

1 reply

Celine_
Figmate
  • Community Support
  • 3707 replies
  • November 22, 2023

Hey Selam! Sorry to hear you are having trouble with the prototype mode.

In order to troubleshoot:

    1. Can you provide a short video or detailed description of any reproduction steps?
    1. Can you also confirm if you see the same problem at www.figma.com/mirror or is it specific to the mobile app?
    1. And, is the problem specific to one file, one type of file (Figma Design or FigJam) or happening even for new files?

If it’s specific to one or a few files, we’d appreciate if you can add support-share@figma.com as an Editor (this won’t affect your billing at all) and send through a link to any specific frames we should check by filling a form here: https://help.figma.com/hc/en-us/requests/new Thank you!


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