I have a Figma student account linked to my personal Google account, which I’ve been using since 2021. Every time I renewed the account, there were no issues. However, for this renewal, it states that I can only use my school email. While I could switch to my school email, the problem is that I have a few hundred files on my Google Figma account that I want to keep. Additionally, I want all my files to remain on my personal Google account so that I can retain access to them after my academic career is over. I think my school email will be removed when I graduate. Is there any possible way to keep my Google account as a student account?
Hi @Olaf_Husslage, Thank you for reaching out and sharing the details of your situation. I completely understand why you’re concerned.
I noticed that your previous ticket was closed, so I’ll take the initiative to open a new one on your behalf. Our support team is equipped to handle issues with your education accounts, and they’ll be in touch to assist this matter for you.
Please keep an eye on your inbox; you’ll receive an email about the new ticket soon. The subject line will likely read something like “Follow-up from Figma Support.” It should be sent to the current email address we have on file for your account.
Thank you once again for getting in touch!