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BlackGold
BlackGold
New Participant
Aug 26, 2024 12:10 AM UTC
Solved

Files isn't showing up

IDK what is happening my page but none of my recent files isn’t showing up, all of them stuck in loading.I’ve refreshed the page for over 20 times, restarted the laptop twice, reconned to the internet many times, still my files isn’t showing up. I’ve connected to the support form, they said reach community support

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y_toku
y_tokuSolution
Community Support
Aug 26, 2024 12:38 AM UTC

Hi there,

If you restarted laptop but it still happens, can you try clearing cache?

If the issue still persists, please submit a bug report detailing the steps that led to this issue? You can do so by following the link: https://help.figma.com/hc/en-us/articles/360041468234-Submit-a-bug-report

Thanks,
Toku

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1 reply

y_toku
Figmate
y_tokuSolution
Community Support
Aug 26, 2024 12:38 AM UTC

Hi there,

If you restarted laptop but it still happens, can you try clearing cache?

If the issue still persists, please submit a bug report detailing the steps that led to this issue? You can do so by following the link: https://help.figma.com/hc/en-us/articles/360041468234-Submit-a-bug-report

Thanks,
Toku

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