Figma extremely laggy

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1

Hello,

I have an issue with laggy performance of my prototype.
I’m using desktop app mostly. But I experience similar issue on Chrome or even worse. Using or not using smart animate does not change anything. I cleared cache. My memory usage of the file is around 2%. I have only 2 pages with barely few components.

When I run my prototype and hover on elements the hover effects are very slow and sometimes stays on the element even when I take the cursor over another element etc.
I’ve read several topics describing similar issues and nothing worked for me.

In general I am experiencing this issue for a long time already. The problem exists either when I am working on bigger files with many layers, variables etc. and while working on smaller files.

Did anyone got rid of such problems?

Greetings and thanks for help.
Krzysztof

2

Hey there, thank you for taking the initiative to troubleshoot— I understand how frustrating it is when performance issues like this persist.

Since you’ve mentioned clearing the cache, but I’m not sure if this was done for both the browser and desktop app:

  • If you haven’t already done so, please ensure your browser cache is cleared:

  • If you haven’t yet cleared the cache for the desktop app, please follow these steps: Clear desktop app: Figma Desktop App Cache.

  • Could you share the model of your PC and your operating system version?

  • Reinstalling the app can often help by refreshing settings and ensuring you have the latest version installed.

If you’re comfortable sharing, providing a link to your prototype can allow me to test it on my end, which might help identify if this is a broader issue or something specific to your setup.

Thank you for your patience as I investigate this further, and I’ll do my best to get it resolved for you!

3

Thank you for your reply.
I cleared cache both on desktop app and browser.

My laptop model is:

Dell Inspiron 5379

Intel(R) Core™ i5-8250U CPU @ 1.60GHz 1.80 GHz
16,0 GB RAM
Windows 11 (64)

But I tested it on various machines,prototype always works very similar, quite laggy.
Should I share my project with you via email?

Thanks for answer in advance.

4

Thank you so much for going through those troubleshooting steps—I know it’s frustrating when nothing seems to resolve the issue. I’ve gone ahead and created a support ticket for you; your ticket number is #1170717.

You can share the file link with our support team and invite support-share@figma.com with “can edit” permission so thwy can look into this further. Note that users with @figma.com emails on your team do not count towards your billing.

Could you also please download the Figma desktop app debug logs and share them with our support team. These logs will give us a closer look at what might be causing the issue.

Our team typically responds within 24 hours, though with the current high volume, there might be a slight delay. Thank you for your patience, and we’ll do our best to get back to you as quickly as possible!

Please feel free to reach out if you have any other questions or need further assistance in the meantime.