Error In figma import

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1

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Screenshot (13)1366×768 50.6 KB

Each time i try to import a .fig file to Figma, it shows this. Even after closing the app multiple times

2

Hey @Yusuf_khalid ,
Hmm, this looks odd. Is it happening on browser, desktop app or both?
As a workaround, if it only happens on desktop app, in most cases a cache clear helps resolve problems like this.

Here’s how to clear the desktop app cache on Windows:

  1. Close the Figma desktop app
  2. Open the Start menu, and paste in this, followed by enter: %APPDATA%\Figma
  3. In the window that opens, delete the Desktop and DesktopProfile folders if they exist
  4. Launch the desktop app again

Here’s how to clear the desktop app cache on a Mac:

  1. Quit the Figma desktop app
  2. Open Terminal.app and enter the following command: rm -rf "$HOME/Library/Application Support/Figma
  3. Try opening the desktop app again

If this doesn’t help and you are also having this issue on browser, please reach out to the support team with a copy of your file (and share it to support-share@figma.com as an Editor, so they can take a closer look): here

4

Tried it all. Turns out i needed to update the Figma app. Works 100% well now! Thank you

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5

Hey @Yusuf_khalid , glad to hear it’s working now. Thanks for confirming!

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