Figma Support Forum

Can't open file in Figma App but it opens in browser

I can’t open Figma App but when I open it in the browser, it works. In-App, it stays on loading and says my connection is poor. I already logged out, reload, and close the app but still not working. I feel much comfortable designing in-app so I hope u can help me thanks.

Hey @Citra,

Have you tried un-installing and re-installing the desktop app yet? Let us know if that helps at all.

Hi! I did, but it didn’t work. But it has already been solved hehe. I removed and re-sent the access. Thank you for replying to this

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