Cannot import anything, via File > Place, drag and drop, or clipboard

Ask the community
1

Formats Attempted:

  • png
  • jpg
  • gif
  • pdf
  • svg

Methods Attempted:

  • File ➔ Place Images
  • Drag into canvas
  • Paste from Clipboard

none of these do anything

2

I heard about this issue from a couple of other users yesterday so you are probably facing a bug and need to report it to Figma support team via support@figma.com or the support request form.

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3

I have facing this issue since last update was on Wednesday i was unable to drag and import any kind of file (png,jpeg,and svg) in Figma desktop app the problem is occurs in desktop app i have tried reinstalling it and even with new exe but nnn.hmm .

4

Fill the bug report form, attach a video. The community forum can’t fix bugs.

5

Where is that form

6

https://help.figma.com/hc/en-us/requests/new?ticket_form_id=360001744374

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